Introduction
Ukraine Health Insurance ("we," "our," or "us") operates ukrainehealthinsurance.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase insurance through our platform.
We are an official partner of EUROINS. When you purchase insurance, your data is processed by both us and EUROINS as joint data controllers for their respective purposes.
Information We Collect
Personal Information
When you purchase insurance through our platform, we collect:
- •Full name (as shown on your passport)
- •Date of birth
- •Passport or ID number
- •Citizenship/nationality
- •Email address
- •Phone number (optional)
- •Travel dates and destination details
Automatically Collected Information
When you visit our website, we automatically collect:
- •IP address and approximate location
- •Browser type and version
- •Pages visited and time spent
- •Referring website
- •Device information
How We Use Your Information
We use the information we collect to:
- •Process your insurance application and issue your policy
- •Send you your insurance certificate via email
- •Respond to your inquiries and provide customer support
- •Improve our website and services
- •Comply with legal obligations
- •Prevent fraud and unauthorized transactions
Information Sharing
We share your personal information with:
- •EUROINS Insurance Company: Your insurance provider who issues and administers your policy. They process your personal data according to their own privacy policy.
- •Payment Processors: WayForPay processes your payment information securely. We do not store your credit card details.
- •Legal Requirements: We may disclose information if required by law or to protect our rights.
We do not sell your personal information to third parties.
Cookies
We use cookies and similar technologies to:
- •Remember your preferences
- •Understand how you use our website
- •Improve your browsing experience
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit (HTTPS), secure payment processing, and limited access to personal data. However, no method of transmission over the Internet is 100% secure.
Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- •Access: Request a copy of the personal data we hold about you
- •Rectification: Request correction of inaccurate data
- •Erasure: Request deletion of your data (subject to legal retention requirements)
- •Restriction: Request limitation of processing
- •Portability: Receive your data in a structured format
- •Objection: Object to processing based on legitimate interests
To exercise these rights, contact us at the email address below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Insurance policy data is retained for the duration of the policy plus any legally required retention period.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including Ukraine and EU countries. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. Insurance for minors must be purchased by a parent or guardian.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: support@insurance-ukraine.com