Agreement to Terms
These Terms of Service ("Terms") govern your use of ukrainehealthinsurance.com ("Website") operated by Ukraine Health Insurance ("we," "our," or "us"). By accessing or using our Website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Website.
Important Disclaimer
We are an official partner of EUROINS, not an insurance company. Insurance policies are issued by EUROINS Insurance Company, a licensed insurer in Ukraine. All insurance coverage is subject to EUROINS policy terms, conditions, and exclusions.
Our Services
Through this Website, we:
- •Provide information about health insurance requirements for travel to Ukraine
- •Facilitate the purchase of EUROINS travel health insurance policies
- •Deliver insurance certificates via email
- •Provide customer support for insurance-related inquiries
Insurance Purchase Terms
Eligibility
To purchase insurance through our Website, you must:
- •Be at least 18 years old (or have a parent/guardian purchase on your behalf)
- •Provide accurate and complete personal information
- •Have a valid email address to receive your policy
- •Have a valid payment method
Policy Issuance
Upon successful payment, your insurance policy certificate will be sent to the email address you provided. The policy becomes effective on the start date you selected during purchase. It is your responsibility to ensure you have received and can access your policy certificate before traveling.
Accuracy of Information
You are responsible for ensuring all information provided during purchase is accurate, especially your name (as it appears on your passport), date of birth, and travel dates. Incorrect information may result in your policy being invalid at border control or claims being denied.
Pricing and Payment
- •All prices are displayed in Euros (€) and include applicable taxes
- •Prices may vary based on coverage type, duration, and traveler age
- •Payment is processed securely through WayForPay
- •We accept major credit and debit cards
Refund Policy
Refunds may be available under the following conditions:
- •Before policy start date: Full refund minus processing fees may be available if requested before the coverage start date
- •After policy start date: Refunds are generally not available once coverage has begun
- •Visa denial: Partial refunds may be considered with official visa denial documentation
To request a refund, contact support@insurance-ukraine.com with your policy number and reason for the request. support@insurance-ukraine.com with your policy number and reason for the request.
Limitation of Liability
To the maximum extent permitted by law:
- •We are not liable for any claims, losses, or expenses arising from your insurance policy—these are governed by EUROINS policy terms
- •We are not liable for any issues arising from incorrect information you provided
- •We are not liable for border entry decisions made by Ukrainian authorities
- •Our total liability shall not exceed the amount you paid for your insurance policy
Information Accuracy
We strive to provide accurate and up-to-date information about Ukraine travel insurance requirements. However:
- •Entry requirements may change without notice
- •Information is provided for general guidance only
- •You should verify current requirements with official sources before traveling
- •We make no guarantees about border entry or visa approval
Intellectual Property
All content on this Website, including text, graphics, logos, and software, is owned by us or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Prohibited Uses
You may not use our Website to:
- •Provide false or misleading information
- •Attempt to circumvent security measures
- •Engage in fraudulent activities
- •Scrape or collect data without permission
- •Interfere with the Website's operation
Governing Law
These Terms are governed by and construed in accordance with the laws of Ukraine. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Ukraine.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.
Contact Us
If you have questions about these Terms, please contact us at: support@insurance-ukraine.com